Service Agreement & Pricing
Everything you need to know before booking settlement support for your player.
info@sigasiga.me · Book a 15-minute call · Response within 24 hours
What Every Package Includes
Arrival day
Airport reception in Portuguese or Spanish. Transport to accommodation. Immediate orientation and essentials walkthrough.
First week setup
Local SIM and mobile data. Bank account with in-person support and translation. Utilities and internet activated. Neighbourhood tour - supermarket, pharmacy, transport.
Administrative support
Translation of official documents - immigration letters, contracts, medical forms. Healthcare navigation. Bureaucratic assistance.
Cultural integration
Introduction to local Portuguese and Spanish-speaking communities. Cultural mediation. Ongoing adaptation support.
Emergency support
24/7 on-call availability. Hospital accompaniment. Crisis management for legal, immigration, or family emergencies.
All travel costs included
Coordinator flights, accommodation, meals, and travel insurance are covered in the package price.
Pricing
Per-Player Packages
Package | Price | Coverage |
7-Day Arrival Package | €3,780 | Airport reception through first week complete settlement |
14-Day Complete Settlement | €7,560 | Full two-week on-ground presence with extended support |
Family Integration Add-on | +€1,000 | Spouse orientation, school enrolment, community connections |
Agency Partnership
For agencies placing multiple players in Europe throughout the season.
Bronze · 3-5 players/year
15% off standard rates
€3,213 per 7-day · €6,426 per 14-day
Silver · 6-10 players/year
20% off standard rates
€3,024 per 7-day · €6,048 per 14-day
Gold · 10+ players/year
Custom pricing
Dedicated quarterly planning sessions
Emergency and Ad-Hoc Support
Short-term intervention when immediate on-ground help is needed.
Service | Rate | Details |
Emergency day rate | €750/day | On-ground crisis support (minimum 2 days) |
Remote support | €150/hour | Document translation, phone mediation, admin guidance (minimum 2 hours) |
Travel and expenses | Cost + 15% | Flights, accommodation, meals, local transport |
Emergency response fee | +€500 | Mobilisation within 24-48 hours |
Payment Terms
Method | International bank transfer via Wise |
Currency | EUR (Euro) |
Timing | 100% upfront before travel departure |
Invoice | Professional PDF invoice upon booking confirmation |
Cancellation | 50% refund if cancelled 7+ days before arrival · No refund within 7 days |
How to Book
1. Contact us
Email or WhatsApp with player details - name, club, destination, expected arrival date.
2. Consultation
15-20 minute call to discuss needs, confirm package, and answer questions.
3. Invoice and payment
Formal invoice and service agreement via email. Payment via bank transfer.
4. Coordination and delivery
Pre-arrival coordination 48 hours before. Coordinator meets the player at the airport.
7-Day Package Timeline
Day 1 - Arrival
Airport reception. Transport to accommodation. Essentials walkthrough. Welcome briefing in Portuguese or Spanish.
Days 2-3 - Setup
SIM card. Bank account. Utilities. Internet. Neighbourhood familiarisation.
Days 4-5 - Admin
Healthcare registration. Medical check-up booking. Immigration documentation review. Community introductions.
Days 6-7 - Handoff
Cultural orientation. Support channels established. Emergency procedures confirmed. Final questions resolved.
The 14-day package includes everything above with extended on-ground presence through the critical second week - deeper cultural integration, family routine establishment, and comprehensive handoff after full settlement confirmation.
Contact
Email | |
Consultation |