Nikolas Koukidis - Steady hands, shared wins.

🎵 Current Sonic Obsession

✉ koukidis@gmail.com

📍 Bulgaria 🇧🇬 & Greece 🇬🇷 [EU dual residency]

Bachelor's Degree in Language Arts, Portuguese - Unisul

Santa Catarina, Brazil 🇧🇷 - 2005-2008

[Greek-Translated Degree 🇬🇷]

🧑‍💼 Improving Customer Retention

📈 Customer Analytics

🔄 Get Started with Jira

💰 Cryptocurrency and Blockchain: An Introduction to Digital Currencies

💹 FinTech: Foundations, Payments, and Regulations

📱 Introduction to Social Media Marketing - Meta

📊 Scrum Master Certification [ongoing]

London Burning Web Radio was founded as a passion project dedicated to discovering and promoting talented independent artists globally. This platform became a hub for underground music culture and connected artists with new audiences across continents. The project ran from 2011 to 2017. Many radio ID spots featuring artists like The Charlatans, The Church, Luna, Milltown Brothers are hosted on the radio's Soundcloud channel.

Newsletter Samples:

🎙️ London Burning Web Radio - Membership confirmation

Newsletter welcoming new members to the London Burning Web Radio community with membership benefits and engagement options.

🔗 bit.ly/lbmember

🚗 Google Street View Campaign in South Africa

Team coordination newsletter for another "Super Turbo Week" campaign, outlining objectives and targets for motorway coverage in South Africa.

🔗 View Campaign Newsletter

🎵 Radio ID Spots - Soundcloud

• 🇬🇷 Greece - Home country
• 🇧🇬 Bulgaria - Second home

🏃 Running (not jogging - running is more intentional with better form and pacing)

⚽ Football - both watching and playing

🎮 EA Sports FC on PlayStation - FIFA follower since 1994

🎧 Underground Music Curator - collector of non-mainstream sounds

🚴 Cycling - urban exploration on two wheels

🏊 Swimming - especially in natural bodies of water

✈️ Travel Explorer - experiencing diverse cultures

🥣 Corn Flakes Enthusiast - breakfast of champions

🍦 Lemon Popsicle Aficionado - the perfect summer refreshment

🍆 Baba Ganoush Connoisseur - appreciator of Mediterranean cuisine

🐕 Black Labrador Admirer - dog lover extraordinaire

🍊 Orange Juice Devotee - freshly squeezed preferred

🚢 Maritime Enthusiast - fascination with vessels and naval history

♨️ Hammam Frequenter - traditional bath culture explorer

🗣️ Language Collector - passionate about linguistic diversity

🔊 Loud Music Appreciator - volume at eleven

Customer Success Manager at Smartico.ai, specialising in CRM automation and gamification for the iGaming industry. Extensive background in operations leadership, team coaching, and cross-functional project management across EMEA markets with Google Street View. Proven track record in tutoring and mentoring international teams, with multilingual capabilities (Portuguese, English, Spanish, Greek) and hands-on technical expertise. Passionate about people development, strategic problem-solving, and bridging technology with client success. Experience spans digital marketing, community management, language education, and large-scale operational coordination across diverse cultural contexts.

Operations Lead | Project Manager | Community Manager | Team Coach

December 2019 - July 3, 2025

Multilingual Financial Support

January 2016 - November 2019

Portuguese Professor

November 2014 - July 2015

🗣️ English and Portuguese Language in South American schools - Brazil and Argentina

📈 Digital Marketing at ByCupon - Buenos Aires - Argentina

🎙️ Web radio producer at London Burning Web Radio

💼 Sales Manager at Bronzatto - Porto Alegre - Brazil

Below is a list of software and applications I've used across different platforms. Each has been rated on a 5-star scale based on my personal experience.